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How can I check the status of an order?


We will inform you by mail of the most important steps through which your order goes through, which are the receipt of the order, the preparation, and the shipment. You can also check the shipping tracking number in the data of your order, in case you want to make a detailed follow-up of the route. If you do not see the tracking number in your order, do not worry, please contact us and we will look for it to facilitate it.

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