When purchasing any product at muroexe.com you will have a period of 14 days from the moment we deliver the product to you to return or exchange it without giving any reason. On the other hand, in addition to the 14 days to return the product and in accordance with Royal Legislative Decree 1/2007 of November 2016, which approves the revised text of the General Law for the Defense of Consumers and Users, we will respond on manufacturing defects that appear within a period of two years from the delivery of the order. In case of observing any defect, you must inform us as soon as possible once you observe the anomaly, informing us via email to [email protected] with the number of your order number and the problem observed. Our warranty will cover manufacturing defects. Therefore, defects or deterioration caused by external factors (accidents, wear, misuse, improper handling of the product), as well as products whose original form has been manipulated, altered or repaired by the customer or by third parties not authorized by us, will be excluded. .
Support Portal Categories
Guarantee of our products
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.
Contact us
Monday to Friday from 9:00 a.m. to 6:00 p.m.
The personal data you provide will be included in our database with the sole and exclusive purpose of attending and managing the messages you send us.