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How are deliveries worldwide done?


We only deliver to specific addresses, not to PO Boxes. All our deliveries for orders over 85 Euros are free of charge. Orders under 85 Euros will have a delivery charge that may vary from 4,99 Euros up to 19,99 Euros depending on the country of destination.

Delivery times 

Except for exceptional circumstances, deliveries out of EC may take between 3 and 10 days once the order is shipped. Deliveries may take some days longer than usual, especially at certain times of the year such as Christmas, Easter, holidays, and during the sales season.

Import taxes 

All our deliveries are subject to additional charges for import duties or similar. In the event that the courier or Customs claims the payment of fees, they will have to be paid by the customer.

Delivery tracking 

Once the product has been sent, you will receive an email with the tracking number. In the event that within 7 working days of placing the order we have not yet sent you this email with the follow-up, please contact us.

Different delivery & billing address 

Remember that if you want to put a different delivery address than the billing one, you have to specify it when you give us the shipping details. Once the order is placed, it will always be more difficult to change the delivery details, although we will try. To do this, please contact us.

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